VFS Global is the world's largest and most experienced Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide.
The purpose of the role is to facilitate the VISA application process and handle front office & back office operations conducted at the respective Visa Application Centres.
This role is a full time role 40 hours a week, 8 hours a day, 5 days between Monday and Saturday. Initial 6 months contract with possibility of transition to permanent.
Areas of Responsibility & brief description of the role:
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- Processing VISA applications and data entry
- Collection and scrutiny of documents and passports at the Application Centre
- Handover of Passports to the specific High Commission and/or its consulates.
- Handover of passports to Courier/Applicants
- Handling of postal applications
- Handling customer queries in person, by email and on the telephone
- Fee collection and cash handling
- Preparing reports for day to day transactions
Personal Requirements:
- Excellent written & verbal communication skills
- Good knowledge of Microsoft Office packages
- A good attention to accuracy and detail
- A pro active can-do attitude
- Flexible / ready and willing to work in shifts
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Salary: £23,500.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Application deadline: 24/07/2023
Expected start date: 31/07/2023
